Gracious Style Blog

Category: FAQ

  • Can you send me a return shipping label?

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    We do not provide return shipping labels. If you need to return an item, we recommend purchasing insurance on your return shipment and obtaining a tracking number. Gracious Style is not responsible for any items lost or damaged in return transit.

  • What are your return shipping fees?

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    If you received free shipping on your order, the refund you receive will be the price of the item returned minus standard shipping costs. Otherwise, there will be no return fees. Please note that if you did not follow the instructions of your return authorization correctly and incurred additional charges, they will be deducted from…

  • How do I return an item?

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    Please click on “Return My Order” at the bottom of our website to obtain a return authorization (RA) number and instructions for returning your items. Once you have received your return instructions, please ensure that: 1. All items are returned in new, unused, and shelf-ready condition within 30 days of receipt. 2. A copy of…

  • What is Your Return Policy?

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    Items in new, unused, and shelf-ready condition with all original packaging may be returned within 30 days of receipt for a refund or exchange. If the items were sold as sets or in multiples, they must be returned in the same sets of multiples.   Exceptions to this return policy include, but are not limited…

  • Do you have a Wedding & Gift Registry?

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    Yes! Click here to visit the Gracious Style Wedding & Gift Registry

  • Do you offer gift certificates?

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    Yes.  Gift certificates can be purchased by clicking here.  Your gift certificate will be emailed to your recipient along with your message. To check the balance of your gift certificate, click here. To redeem your gift certificate, click on “Redeem Gift Card” when you check out and enter your gift card code, or contact us…

  • Are the items you sell authentic?

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    We source every item directly from the manufacturers of those products, so we guarantee that every item we carry is authentic.

  • Can I change my order?

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    We can attempt to make changes to your order if items have not begun production or entered the shipping process.  To make changes to your order, contact us as soon as possible. Please note that changes to your order are not guaranteed until they are confirmed.    Custom orders, special orders, and monogrammed items cannot…

  • I received the wrong item. What should I do?

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    Please let us know right away so we can fix things for you!  Contact us with the following: Your name Your order number A description of your issue How you would like us to proceed

  • Can I cancel my order?

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    We can attempt to cancel items that have not begun production or entered the shipping process.  To request a cancellation, please click here.   Please note that cancellations are not guaranteed until they are confirmed.   Custom orders, special orders, and monogrammed items cannot be cancelled once they are placed.  For a list of products which cannot be…