Prouna
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Description

Prouna Fine Bone China specializes in creating tabletop items that combine fine English bone china with Swarovski Elements crystals, for a look that's both festive and refined. Every Prouna item is hand painted with 24kt gold or platinum.

Prouna Jewelry marries the beauty of fine bone china dinnerware with the sparkle of Swarovski Crystal Elements. Sculptural white china serves as an elegant base to hand-painted designs, gold and platinum ornamentation and dazzling arrays of Swarovski crystals. With several patterns to choose from, each with its own unique story, you're sure to find one you love. The crystals are attached with a special method that is tested dishwasher safe. A true marriage of technology and style, Prouna Jewelry Dinnerware is the height of luxury.

Detail

Material: Fine Bone China, 24 kt gold or platinum, and Swarovski Crystals.

Care: According to tests performed by Reckitt Benckiser Produktion Gmbh laboratory in Germany, the Swarovski crystals on the Prouna Jewelry collections are durable in the dishwasher up to 700 washing cycles. However, we highly recommend hand washing with a sponge due to the 24kt gold and platinum plate used. Exposing crystallized products to strong acid or alkali liquid can damage crystal stones. Do not wash with stainless steel items. Do not microwave.

All Prouna items are sold with a one-year warranty for repair or replacement in cases where the Swarovski elements fall off due to the manufacturer’s defects; the warranty does not apply to cases where the elements fall due to customer’s mishandling of the product. The manufacturer will examine every item sent for replacement carefully and will determine if the item qualifies for replacement.
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Storage: We recommend storing plates separated by a soft cloth or towel. Plates should be stored on durable shelves as they are heavy.

Made at the Hankook Chinaware factory in Korea.

Shipping

Standard Shipping Rates

Shipping charges are based on the total cost of your merchandise before taxes and discounts. Standard ground and two-day shipping rates are applicable for orders shipped within the continental United States.Please note that fabric samples and gift cards are shipped free of charge via U.S. Mail.

Merchandise Total	Standard Shipping	Express 2-Day Shipping
Up to $200.00	$15.00	$45.00
$200.01 – $500.00	$25.00	$55.00
$500.01 – $1000.00	$37.50	$67.50
$1,000.01 and above	$50.00	$80.00

Alaska, Hawaii, Puerto Rico, U.S. territories, APO, and FPO addresses
Please add $25 to standard shipping rates and $55 to express shipping rates. Oversized items will be charged at actual shipping charges. You will be notified of such charges prior to the shipping of your order.

Canada
Please add $20 to standard shipping rates and $50 to express shipping rates. Oversized items will be charged at actual shipping charges. You will be notified of such charges prior to the shipping of your order.

International Deliveries
Gracious Style can ship anywhere in the world. After you have placed your order, we will provide you with an estimate of shipping costs. You will be billed for global shipping costs at the time your package is shipped. For more information on the rates for a particular destination or for more details please write us.

Customs and Duties
Please note that our shipping quotes do not include any applicable duties, valued added taxes, or import consumption taxes. The recipient of the merchandise will be responsible for paying these duties and taxes upon delivery. You will be charged for customs duties if we are invoiced for them.

Oversized Charges
Certain larger items are subject to an oversized delivery charge. These are noted in parentheses after the item price and is in addition to standard shipping rates.

Address Correction
You are responsible for providing us with accurate and deliverable addresses with your order. If we are charged address correction, returned shipment, remote or non-deliverable location surcharges, or re-shipping fees by the carrier delivering your order, those fees will be billed to you.

Returns

Items in new, unused, and shelf-ready condition with all original packaging may be returned within 30 days of receipt for a refund or exchange. If the items were sold as sets or in multiples, they must be returned in the same sets of multiples.

Exceptions to this return policy include, but are not limited to, the following:

1. Sale items, discounted items, custom orders, special orders and monogrammed items are not returnable. Items discounted from their MSRP, such as rugs, and items discounted during special promotion periods are returnable

2. Art, furniture, mirrors, and sterling silver items are not returnable.

3. Alain Saint Joanis, Alberto Pinto, Ambella Home, Anna Weatherley, Caracole, Chelsea House, Christofle, Coastal Living, Currey, Daum, David Mellor, Downright, Ercuis, Essentials for Living, Four Hands, Frederick Cooper, Ginori 1735, Global Views, Hering Berlin, Interlude Home, Ivy Guild, Jamie Young, John-Richard, J Seignolles, Kelly Hoppen, Lalique, Lladro, Made Goods, Medard de Noblat, Meissen, Mike & Ally, Noir, Regina Andrew, Sonder, Varga, Villa & House and Wildwood Lamps items are not returnable.

4. Herend, Jay Strongwater and Moser items will incur a 20% restocking charge

5. Shipping fees are not refundable.

6. Special orders, custom orders, Alain Saint Joanis, Alberto Pinto, Ambella Home, Anna Weatherley, Caracole, Chelsea House, Christofle, Coastal Living, Currey, Daum, David Mellor, Downright, Ercuis, Essentials for Living, Four Hands, Frederick Cooper, Ginori 1735, Global Views, Hering Berlin, Interlude Home, Ivy Guild, Jamie Young, John-Richard, J Seignolles, Kelly Hoppen, Lalique, Lladro, Made Goods, Medard de Noblat, Meissen, Mike & Ally, Noir, Regina Andrew, Sonder, Varga, Villa & House and Wildwood Lamps are not cancellable once they have been placed.

Items which do not meet these conditions will be returned to you, and you will be charged for all return shipping charges. Any items returned without a Return Authorization number will be automatically returned to you, and you will be charged for all return shipping charges.

If you received free shipping on your order, the original shipping costs will be deducted from your return if you get a refund for your return. They would not be deducted if you get a gift card for your return.